iOS App

FreeScout Plus

The only multi-mailbox iOS app with smart links.

All your brands in one app!

FreeScout Plus is the ultimate iPhone, iPad, and Apple Silicon Mac app for teams using FreeScout for customer support. Instantly switch between multiple mailboxes, get notified of new activity, and stay on top of support tasks wherever you are.

Multi-Mailbox Monitoring

Seamlessly track two (or more) FreeScout mailboxes in one place.

External Links Open In Browser

Automatically detects external links and opens them in your browser properly.

New Activity Alerts

Receive notifications when new conversations or replies arrive.

Features

Built for multi-tasking

Works on multiple devices

FreeScout Plus is the ultimate iPhone, iPad, and Apple Silicon Mac app for teams using FreeScout for customer support.

Helps you stay on top of tasks

Instantly switch between multiple mailboxes, get notified of new activity, and stay on top of support tasks wherever you are.

Benefits

High-performance tools for high performing teams

Perfect for:

Agencies managing client support
Support teams with multiple brands or departments
Freelancers juggling several inboxes
Anyone who wants a clean, focused mobile FreeScout experience!

Top Mobile App

For FreeScout support teams

Monitor multiple mailboxes with confidence

Mobile-Optimized Access – Launch directly into your FreeScout instances from your home screen.

Private & Secure – Your mailboxes are accessed securely without any third-party access.

No Login Sharing – The app uses your existing FreeScout sessions; no extra logins or tokens needed.

Smart linking

External Links Open In Browser – Automatically detects external links and opens them in your browser properly.

Images Displayed In Lightbox – Handles attachments and opens images in a lightbox for easy viewing.

Customize it to your needs

Easy Set Up – Just add one or more mailboxes or folder URLs, then click save.

Integrated with FreeScout AI Tools

The FreeScout GPT Pro module connects your support mailbox to OpenAI. Together, you can use AI features right inside the FreeScout Plus iOS app!

Learn More

Screenshots

FAQ

Questions before you get started...

1How do I setup the app?

Setup is super easy. After purchasing the app from the App Store, visit our knowledge base for a quickstart guide.

2How do I get support?

iOS App Technical Support - Not FreeScout Support NOTE: If you experience any problems when using the help desk inside the app, please get in touch with your help desk administrator, as this app is not responsible for any issues related to your FreeScout installation.

For app technical support, please use our form to submit a Support Request .

3How many mailboxes are supported?

The app currently supports up to 4 URLs, since each icon has a certain width, and adding more causes spacing issues on the iPhone.

Support

Technical support is included with purchase. Our experts based in the US will help get everything working perfectly.

Presale questions?

Support Center