FreeScout GPT Pro
Add AI to FreeScout to build a smarter support workflow.
Turn FreeScout Into an AI-Powered Support System
The FreeScout GPT Pro module integrates AI directly into your support workflow, providing suggested responses, rewriting assistance, and knowledge-aware answers without leaving your help desk.
Why use FreeScout AI instead of ChatGPT manually?
The difference is workflow integration and consistency.
Using ChatGPT manually involves switching between tools to copy and paste messages, while agents explain your brand voice and instructions. This process leads to time lost per ticket and inconsistencies across agents.
FreeScout GPT Pro integrates AI assistance seamlessly into your workflow. Your team can work directly within FreeScout, utilizing AI that understands your support resources and instructions configured at the admin level.
A Modern Customer Support System to Assist Your Team
With the growing use of AI, customers expect fast, helpful answers.
To keep up, a modern customer support system should work where your team already works.
FreeScout GPT Pro embeds an AI support assistant inside the help desk on desktop and mobile. Without adding another expensive software subscription for every team member.
How It Works
An AI assistant that works ahead of you!
“This module enables world-class AI-enhanced support, generating answers in just a few seconds using custom information from hundreds of KB articles!”
Plans
Save with multi-mailbox pricing.
Premium
Starting at $19.99/mo
- Unlimited Agents
- Multi-Mailbox Support
- OpenAI Integration
- OpenAI-Compatible Gateways
- Customize AI Prompts
- Knowledge Base Integration
- Saved Replies Integration
- External URL Integration
- AI-Generated Answers
- One-Click Insert Into Reply
- AI Response Caching
- Tech Support
14-Day Free Trial
No credit card required, and nothing to cancel at the end of the trial period.
Installation Steps:
- Download the module ZIP file.
- Install the module to your FreeScout server. Visit the setup guide for details.
- Start a free trial or purchase a plan to get a license key and start using the module.
FAQ
Learn more before you get started.
1How does the free trial work?
It's hassle-free:
• Doesn’t ask for payment info
• 14 days to test everything out
• Nothing to cancel
Step 1: Click the “start free trial” button from this page, and then "start trial" to checkout for $0.
Step 2: If you’re new to 5 Star Plugins (powered by Freemius), look for a verification email and verify your email address. Check spam and folders if you don’t see it.
Step 3: Next, you will receive an email with your trial license key. Keep it handy, you'll need to enter into the module during installation.
Step 4: Download and install the module. Visit our knowledge base for a detailed setup guide.
• Doesn’t ask for payment info
• 14 days to test everything out
• Nothing to cancel
Step 1: Click the “start free trial” button from this page, and then "start trial" to checkout for $0.
Step 2: If you’re new to 5 Star Plugins (powered by Freemius), look for a verification email and verify your email address. Check spam and folders if you don’t see it.
Step 3: Next, you will receive an email with your trial license key. Keep it handy, you'll need to enter into the module during installation.
Step 4: Download and install the module. Visit our knowledge base for a detailed setup guide.
2Which plan is right for me?
Get the best rate annually, plus multi-mailbox discounts. The primary difference between plans is the method of payment and the number of mailboxes licensed.
3How do I get support?
A license includes tech support and plugin updates for the duration of the subscription period. We deliver world-class technical support out of the United States. And by the way, we use FreeScout with FreeScout GPT Pro too!
Our knowledge base is full of helpful setup guides and troubleshooting tips.
Need help now? Submit a Support Request .
Watch for your account login email after purchase. Your 5 Star Plugins account is where to manage plans, and billing. Check your spam folder if you didn’t get it.
Our knowledge base is full of helpful setup guides and troubleshooting tips.
Need help now? Submit a Support Request .
Watch for your account login email after purchase. Your 5 Star Plugins account is where to manage plans, and billing. Check your spam folder if you didn’t get it.
4Are updates included?
A license covers module updates and tech support throughout the subscription period. These updates may include crucial security patches, bug fixes, and new features. Moreover, we continuously update the technology to stay current with the ecosystem, including FreeScout, the Freemius SDK used for license management, and API-connected AI services.
To ensure your platform remains secure and operates smoothly, it’s essential to renew your subscription.
To ensure your platform remains secure and operates smoothly, it’s essential to renew your subscription.
5Can I continue using FreeScout during installation?
Yes, you can continue using your FreeScout help desk without any disruption during the installation process. There’s no downtime involved. Once the FreeScout GPT Pro module is installed and activated, an admin needs to configure the settings and enable the module before the team can start using the features in their help desk.
6Which AI model and providers does it work with?
In addition to OpenAI models, FreeScout GPT Pro can connect with other AI providers through OpenAI-compatible gateways.
7Does AI communicate with customers?
No, the module won’t send any communications. A person must send the reply. FreeScout GPT Pro is not an AI agent; it’s an AI support assistant that only interacts with your support team.
Customer Reviews
Complete Your Help Desk With the FreeScout Plus App
Manage multiple mailboxes and use FreeScout AI from anywhere!
Support
Documentation, guides, troubleshooting, and help from our technical support team.